Areas of Activity

Process Optimization

Process Optimization

 

In Process Optimization the focus is on company processes and their improvement. When problems are recurrent and can only be cushioned by special efforts and commitment of the employees, long-term customer satisfaction is endangered. That is the right time to subject the current process organization to scrutiny and adapt it to changed circumstances and challenges.

Here too, foremost is that the issue is not the one inspiring idea which no one has hit on before. In most cases the issue is to elevate already existing views by means of a sensible work structure and to involve the representatives of these views in discussion with one another. The principles and agreements which remain at the end of this communicative process do not correspond as a rule to the ideal of the single best way, but have a real chance of truly being implemented.

consens designs projects for process optimization in such a way that down-to-earth logic, communication and mediation are in a balanced relationship with each other.